Help Centre

How can we help you?

Find answers to common questions or reach out to our support team.

Frequently asked questions

What is Yours?

Yours is a non-custodial USDC payment app for UK businesses. It lets you accept stablecoin payments via QR code without any POS hardware.

Is Yours free?

Yes, Yours is currently free for all users during the launch period. A Pro plan with additional features may be introduced in the future.

Do I need a crypto wallet to use Yours?

No. Yours creates a Solana wallet for you during setup. You can also import an existing wallet using your 12-word recovery phrase.

What is USDC?

USDC is a stablecoin pegged to the US Dollar, issued by Circle. 1 USDC ≈ 1 USD. It's one of the most widely used and trusted stablecoins.

Does Yours hold my funds?

No. Yours is fully non-custodial. Your private keys are stored only on your device. We never have access to your funds.

How fast are payments?

Payments are confirmed on the Solana blockchain in seconds, typically under 5 seconds.

What are the fees?

Currently, Yours covers all Solana network fees (gasless transactions). There are no platform fees during the launch period.

Is my data safe?

Yes. We comply with UK GDPR and never collect private keys or seed phrases. See our Privacy Policy for details.

What happens if I lose my phone?

You can recover your wallet on any device using your 12-word recovery phrase. Keep it stored safely offline.

How do I contact support?

Email us at support@yoursfinance.co.uk.